Typically all Business Systems [Quality Systems] there are many documented procedures & forms.
The procedures instruct you – what is the best way to do things.
The forms are a record of work done.
A well designed form may offer concise instructions about “how to” do work.
As with all systems certified companies – a corrective action process is in place.
Value is obtained when the emphasis is always on prevention of initial failure.
If however, a problem occurs – the emphasis is Root Cause detection & preventing this problem from recurrence.
